Privacy Policy

The Snuggles Inn Doggy Day Care is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully before submitting any personal information to us.

1. Information We Collect

We collect the following types of personal information when you interact with us:

Personal Details: Name, address, email address, phone number.

Pet Information: Breed, age, medical history, vaccination status, and special dietary needs of your pet.

Payment Information: Billing information for payment processing (credit card details, bank account information).

Booking Details: Dates of bookings, services requested (boarding, daycare, dog walking, etc.), and other related preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our services, including booking dog daycare, boarding, dog walking, and other pet care services.

To process payments for services rendered.

To communicate with you about your pet’s care, including updates, bookings, and any issues that arise.

To send marketing communications (with your consent), such as promotions, updates, and newsletters about The Snuggles Inn.

To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We may share your personal information in the following circumstances:

With Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, booking systems, etc.). These third parties are obligated to protect your personal information and use it only for the services we request.

With Authorities: If required by law or in response to legal requests (e.g., a court order or subpoena), we may share your information to comply with legal obligations or protect the rights of The Snuggles Inn.

4. Data Security

We take the security of your personal information seriously. We implement reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and other technical and organizational safeguards.

However, please note that no method of electronic transmission or storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect data about your interactions with our website. Cookies help us:

Analyze website traffic and usage patterns.

Remember your preferences and provide personalized content.

Improve the performance of our site.

You can control cookies through your browser settings. However, please note that disabling cookies may affect your ability to access certain features of our website.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal information we hold about you.

Correction: If your personal information is inaccurate or incomplete, you can request correction.

Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.

Objection: You can object to the processing of your personal data in certain circumstances.

Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights, please contact us using the details in the "Contact Information" section.

7. Marketing Communications

If you have agreed to receive marketing communications, you can opt out at any time by:

Clicking the “unsubscribe” link in our emails.

Contacting us directly to request that we stop sending marketing materials.

We will continue to send you important updates related to the services you’ve booked, such as booking confirmations or urgent pet care notifications.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for the purpose of complying with legal, accounting, or reporting obligations. When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Please check this page periodically to stay informed about how we are protecting your personal data.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: snugglesinndoggydaycare@gmail.com
📱 Phone: 07535080633